Support and advice
We can provide free, independent advice on all aspects of funeral arrangements.
This advice can be on a one to one basis or we can arrange speakers for groups if required. Please contact us to discuss this further.
In addition, there are many independent and government groups setup to provide support and advice on financial issues, health and well being and legal matters.
A
Age UK Cymru
Age Cymru is the national charity for older people in Wales.
Tel: 08000 223 444
Visit Age UK Cymru websiteAlzheimers Society
Charity providing support for carers and sufferers of all kinds of dementia.
Tel: 0300 222 11 22
Visit Alzheimers Society websiteAsian Family Counselling Service
Offers caring, personal and confidential counselling in a variety of languages and with an awareness of cultural and ethnic backgrounds.
Tel: 02085 713 933
Visit Asian Family Counselling Service websiteB
BACP (British association for counselling and psychotherapy)
A professional body representing counselling and psychotherapy with over 40,000 members working towards a better standard of therapeutic practice.
Tel: 01445 883 300
Visit BACP (British association for counselling and psychotherapy) websiteBarnardo’s Child and Family bereavement services
Enquiries, Referrals & Consultation AND Telephone Advice Service 9.15-12.15 on a Tuesday Morning.
Tel: 02920 577 074
Visit Barnardo’s Child and Family bereavement services websiteBereavement Advice Centre
Free phone offering advice on all aspects of bereavement from registering the death and finding a funeral director through to probate, tax and benefit queries.
Tel: 08006 349 494
Visit Bereavement Advice Centre websiteC
Central Government
Gov.uk advice on what to do after somebody dies, covering the legal process and issues.
Visit Central Government websiteChaplaincy Department for Cardiff and Vale University Health Board.
Hospital chaplains provide spiritual care to the hospital community.
Tel: 02920 743 230
Visit Chaplaincy Department for Cardiff and Vale University Health Board. websiteCitizens Advice Bereau
The citizens advice bereau helps people resolve their legal, money and other problems by providing free, independant and confidential advice.
Visit Citizens Advice Bereau websiteCommunity Care and Wellbeing Service
CCAWS aims are to help and support members of the community in Wales. The framework is based on the teachings of the Qur’an and Hadith and Islamic spiritual guidance.
Tel: 02920 345 294
Visit Community Care and Wellbeing Service websiteCruse Counselling and Support Groups
Cruse Bereavement Cares vision is that all bereaved people have somewhere to turn when someone dies. Our mission is to offer support, advice and information to children, young people and adults when someone dies, and to enhance society’s care of bereaved people.
Tel: 02920 886 913
Visit Cruse Counselling and Support Groups websiteD
Donor Family Network
Support run by donor families for donor families.
Tel: 08456 801 954
Visit Donor Family Network websiteE
Epilepsy Bereaved Wales
A confidential listening service run by volunteers with experience of death through epilepsy.
Tel: 01656 766418
Visit Epilepsy Bereaved Wales websiteH
Hopeline UK (PAPYRUS – Prevention of young suicide)
Specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and informaiton to children, teenagers and young people up to the age of 35 who are worried about themselves or an individual.
Tel: 08000 684 141
Visit Hopeline UK (PAPYRUS – Prevention of young suicide) websiteJ
Jewish Bereavement Counselling Service
JBCS is commited to ensuring that professional, skilled and confidential bereavement counselling is availalble to everyone in the Jewish community.
Tel: 02089 513 881
Visit Jewish Bereavement Counselling Service websiteL
Lesbian and Gay Bereavement Project
A helpline for lesbian, gay and bisexual people who have lost someone close to them.
Tel: 02078 373 337
Live Fear Free Helpline
A bilingual informaiton signposting service to help and guide people with experience of domestic abuse or sexual violence.
Tel: 08088 010 800
Visit Live Fear Free Helpline websiteM
Macmillan Cancer Support
Macmillans cancer care services, campaining and charity fundraising efforts, information and advice.
Tel: 08088 080 000
Visit Macmillan Cancer Support websiteMuslim Bereavement Support
The Muslim bereavement support service is a non-profit organisation serving the Muslim community by supporting them in time of grief and suffering.
Tel: 02034 687 333
Visit Muslim Bereavement Support websiteN
National Bereavement Partnership
The National Bereavement partnership is a registered charity offering a unique service providing information, advice and support to people who have experienced bereavement.
Tel: 08452 267 227
Natural Death Centre
Established 22 years ago, the Natural Death Centre is a social, entrepreneurial, educational charity that gives free, impartial advice on all aspects of dying, bereavement and consumer rights.
Visit Natural Death Centre websiteS
Scope
Support, information and advice to disabled people and their families.
Tel: 0808 800 3333
Visit Scope websiteSupport After Murder and Manslaughter (SAMM)
National UK charity supporting families bereaved by Murder and Manslaughter.
Tel: 08458 723 400
Visit Support After Murder and Manslaughter (SAMM) websiteSurvivors of Bereavement By Suicide.
9am – 9pm Telephone line support service.
Tel: 0115 944 1117
Visit Survivors of Bereavement By Suicide. websiteT
Tenovus
Service providing support, advice and access to treatment to anyone affected by cancer.
Tel: 0808 808 1010
Visit Tenovus websiteThe Way Foundation (Widowed and Young)
WAY is the only national charity in the UK for men and women aged 50 or under when their partner died. A self-help group run by a network of volunteers who have been bereaved at a young age themselves, who understand exactly what other members are going through.
Tel: 07800 113 450
Visit The Way Foundation (Widowed and Young) websiteW
Welsh Widows
A free website for widows and widowers of all ages to chat and share their feelings at this dreadful time in their lives.
Tel: 07749 542858
Visit Welsh Widows website2
2 Wish Upon a Star
Bereavement support to parents who have lost their child suddenly / traumatically.
Visit 2 Wish Upon a Star websiteA
ARC Antenatal Results Choices
Provides non-directive support and information to parents throughout antenatal testing, and where there has been a diagnosis of fetal abnormality.
Tel: 08450 772 290
Visit ARC Antenatal Results Choices websiteB
Barnardo’s Child and Family bereavement services
Enquiries, Referrals & Consultation AND Telephone Advice Service 9.15-12.15 on a Tuesday Morning.
Tel: 02920 577 074
Visit Barnardo’s Child and Family bereavement services websiteBliss
Bliss offers a wide range of family sypport services that provide confideantial advice, informaiton and support to the famileis of premature and sick babies.
Tel: 0500 618 410
Visit Bliss websiteC
Cardiac Risk In The Young
Offers bereavement support to families affected by Young Sudden Cardiac Death.
Tel: 01737 363 222
Visit Cardiac Risk In The Young websiteChild Bereavement Charity
Supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.
Tel: 01494 446 648
Child Bereavement UK
Supporting families and educating professionals when a child dies or a child is bereaved.
Tel: 01494 568 900
Visit Child Bereavement UK websiteChild Death Helpline
A listening service that offers emotional support to those affected by the death of a child.
Tel: 0800 282 986
Visit Child Death Helpline websiteChildhood Bereavement Network
Offers information, guidance and support for professionals working with bereaved children, young people and their families.
Tel: 02078 436 309
Visit Childhood Bereavement Network websiteChrisitan Lewis Trust
Caring for and supporting families, children and teenagers affected by cancer. Our aim is to provide meories to last for a lifetime through our holiday programme.
Tel: 01792 480 500
Visit Chrisitan Lewis Trust websiteCruse Counselling and Support Groups
Cruse Bereavement Cares vision is that all bereaved people have somewhere to turn when someone dies. Our mission is to offer support, advice and information to children, young people and adults when someone dies, and to enhance society’s care of bereaved people.
Tel: 02920 886 913
Visit Cruse Counselling and Support Groups websiteD
Donor Family Network
Support run by donor families for donor families.
Tel: 08456 801 954
Visit Donor Family Network websiteG
Grief Encounter
Supports children, young eople and families affected by bereavement.
Tel: 02083 718 455
Visit Grief Encounter websiteH
Hope Again
Hope Again is Cruse Bereavement Care’s website for young people. Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies. We also work to enhance society’s care of bereaved people.
Tel: 0808 808 1677
Visit Hope Again websiteS
Sand Rose Project
Provides breaks for the bereaved with emphasis on young children.
Tel: 08456 076 357
SANDS (Stillbirth and neonatal death charity) Cardiff and Newport
Support group for bereaved parents after the death of a baby.
Tel: 02074 365 881
Visit SANDS (Stillbirth and neonatal death charity) Cardiff and Newport websiteT
The Beresford Centre
Counselling unexpected pregnancy, pre/post termination and pregnancy loss.
Tel: 01633 919 957
Visit The Beresford Centre websiteThe Compassionate Friends
Support for bereaved parents and families.
Tel: 08451 232 304
Visit The Compassionate Friends websiteThe Junction Pregnancy Crisis Support
For anyone who has experienced pregnancy loss, miscarriage, abortion or stillbirth.
Tel: 07807 608 009
Visit The Junction Pregnancy Crisis Support websiteThe Miscarriage Association
Newsletter, Phone line support, leaflets and forums.
Tel: 01924 200 799
Visit The Miscarriage Association websiteW
Winstons Wish
Charity for bereaved children and their families.
Tel: 08452 030 405
Visit Winstons Wish websiteY
Young Minds Parent Line
Support to parents who are worried about emotional, mental and behavioural issues in young people.
Tel: 08088 025 544
Visit Young Minds Parent Line website