COVID-19 (Coronavirus)

Under the latest Health Protection (Coronavirus Restrictions) (No 2) (Wales) Regulations 2020 the maximum number of people permitted at any gathering is 30. This includes attendance at funerals as defined under Part 4 Regulation 14  which states that a person may participate in a gathering of NO MORE than 30 people to celebrate the life of a deceased person whose funeral is held on or after 22 August 2020.

Having carefully considered the above and having reorganised the chapels and undertaken a revised Risk Assessment we are now able to provide the following maximum capacity in these locations from Tuesday 1st September 2020:

Wenallt Chapel Maximum of 30 People

Briwnant Chapel Maximum of 15 People

Burial at any Cemetery Maximum of 30 people

Cremated Remains Burial at any Site Maximum of 10 people

Please note that these numbers are not negotiable and have been set in line with Welsh Government Restrictions as detailed above. The revised layouts in both chapels should allow for the required 2M distance between people from different households. The chairs have also all been unlinked so can be moved if required. Those from the same household do not need to socially distance from each other.

From Tuesday 1st September the chapel attendant will count in the first 15 (Briwnant) or 30 (Wenallt) people into the respective chapels. Once the limit is reached they have been instructed to close the door and prohibit any further access.

Funeral Services in the crematorium chapels start at 9:30am and run every 45 minutes, therefore the actual service will be approximately 30 minutes.  Double service times are also available.  This allows time for Crematorium staff to clean the chapel in between each service. This is to keep people safe by ensuring social distancing can take place in the Crematorium, especially the chapel.

Length of service times may have to be decreased at short notice if there is another wave of excess deaths.

Funeral Services are still individual and can be personalised in the following way:

  • Your choice of music to listen to
  • Visual tributes and photos on our screens
  • Readings, poems and prayers
  • Eulogy, personal tributes

Whilst we are aware that due to the restricted numbers who can attend a funeral service a number of your family and friends will not be able to attend the cemetery or crematorium we would ask that you discourage them from coming to the funeral to show their presence. Such large numbers of people gathering in the cemetery or outside of the crematorium make it difficult for those attending a funeral to socially distance and for the crematorium and cemetery staff to maintain a safe working environment.

For those unable to attend:

The family member arranging a funeral can order a webcast of the service via their funeral director, (the fee is £30 for this service) which helps those who are self-isolating, can’t travel, ill or are in a high risk group.  The webcast facility is available to be watched at the time the funeral is taking place and will be available to watch for up to 7 days after the service.

Another suggestion for family members and friends to be part of the service is to let them know the music, readings that they have chosen and they can play this at home, maybe light a candle and remember their relative/friend when they are able to.

Those organising a funeral should adhere to the following:

  • Depending on which chapel you use for your service only 15 or 30  mourners can attend so that a safe distance of at least 2 metre + (3 steps) can be maintained between individuals
  • At no point should mourners mix closer than 2 metre apart from each other if from different households
  • Mourners should follow the advice on social distancing when travelling to and from the funeral gathering
  • Mourners should avoid any direct face-to-face or physical contact, for example, hugging each other unless they are part of the same household, that is, they have already been living in the same house as each other
  • Mourners in attendance, should follow the general advice on hand hygiene and preventing the spread of infection
  • Activities such as singing, chanting, requiring raised voices or playing of instruments that are blown will not be allowed in the chapel. This is because these activities pose a possible additional risk of infection even if social distancing is being observed. All commercial music is available on our digital music system ….. Wesley portal
  • Before and after each service, we will clean and disinfect the area in which the service has taken place, as well as frequently touched objects and surfaces using cleaning products to reduce the risk of passing the infection on to other people
  • In many situations the household members of the deceased person will be the next of kin; they may be having to self-isolate in line with household guidance. Where the funeral is scheduled to take place before the period of household isolation has been completed (14 days from the first case in that household), there should be no mixing between mourners who are self-isolating and those who are not
  • Mourners who are self-isolating due to someone in their household or support bubble being unwell with symptoms of COVID-19 or as advised by NHS Test and trace, but are not symptomatic themselves, should be facilitated to attend the funeral in person should they wish to do so, with processes put in place to minimise the risks of transmissions
  • Mourners who are clinically vulnerable should also be facilitated to attend, with processes put in place to minimise the risk of transmission.
  • Any mourner who has COVID-19 symptoms (a new continuous cough, a high temperature, or a loss of, or change in, their normal sense of taste or smell) should not attend the funeral as they pose a risk to others; remote participation should be considered
  • Mourners who have travelled to Wales from countries that are not exempt from the requirement to self-isolate (in the last 14 days) may attend the funeral
  • Mourners should also follow the advice on social distancing when travelling to and from the funeral gathering.
  • Stay in your car if you have driven until it is time to go into the chapel, keep your social distance in all areas of the crematorium, including the chapel and do not gather in the waiting room.
  • Only the Crematorium staff can go into the chapel attendant’s room
  • Only Crematorium staff to touch chapel door handles
  • Do not shake hands
  • Do not leave used tissues, or any personal items in the chapel
  • If using the toilets please wash your hands as recommended. Please note these are now single occupancy facilities.
  • No more than 3 people to witness the start of cremation (if this can be accommodated)
  • At the end of the service please do not approach the coffin to kiss or touch it, whilst it is understandable that family members want to do this it is a real risk in regards to transmission of the virus. Instead people can blow kisses or wave, but personal items cannot be placed on the coffin once in our chapel.
  • Due to the possibility of transmitting the virus the coffin should not be carried into the chapel. If a family would like to bring the coffin into the chapel a wheeled bier is available. Your funeral director will be able to provide you with disposable gloves if you want to carry out this option.
  • A tribute on the coffin such as a single flower or a small spray of flowers is ideal if you would like it cremated with the person. All other floral tributes can be placed on the floral tribute area outside of the chapels and remain there for the period of one week.

We hope these measures help to keep our staff, you and the wider community safe.

From 15th September the Book of Remembrance Room will be open to visitors. You will notice a number changes when visiting this area:

  • A one-way system will operate from the pull in area to allow social distancing on the pathways.
  • Only one household will be allowed into the building at any one time.
  • Please use hand sanitiser before and after visiting the area and practice good hand hygiene at all times.
  • Please put all plastic waste in the general waste bin
  • Please dispose of all flowers in the green waste bin
  • Please do not leave personal items such as cards, flower pots, candles, balloons etc.

We are trying with the information we have, to keep you, and our staff as safe as possible.

From 15th September the public toilets at our cemeteries and crematorium will be open to visitors. Please do not use these facilities if you are displaying any COVID-19 symptoms (a new continuous cough, a high temperature, or a loss of, or change in, their normal sense of taste or smell).

Please note that these are now single occupancy facilities. The outer door on each toilet will become the lockable door for the facility. This will ensure social distancing is maintained.

If using the toilets please wash your hands as recommended and use the hand sanitiser available.

Find out how the current situation is affecting other council services and access information and advice on Coronavirus at Cardiff.gov.uk.